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Harris Interactive's 2006 Ranking of the Best and Worst
by James Bleeker

In 2006, Harris Interactive conducted a two-phase U.S. corporate reputation survey. The first phase asked respondents to name two companies with the best reputation and two companies with the worst reputation. Each time a company is mentioned in either category, it received a point. From the list of companies obtained, the 60 companies with the highest number of points were chosen for the second phase.

The second phase asked a second set of respondents to rate one or two companies on 20 attributes in six key dimensions, including products and services, vision and leadership, emotional appeal, financial performance, and workplace environment. From the responses, a Reputation Quotient was assembled.

RESULTS for the 2006 Survey:

1. At the upper end of the spectrum were the Reliable Two. Toyota Motor Corporation obtained a rank of 9, up 2 places from the 2005 results, and Honda Motor Company obtained a rank of 14, also up 2 places from the 2005 results. In-between was Amazon.com, Inc., with a rank of 11.

2. At the opposite end of the spectrum was General Motors Corporation with a rank of 57, fourth place from the bottom. Close were Ford Motor Company with a rank of 55, sixth place from the bottom, and DaimlerChrysler AG with a rank of 49, twelfth place from the bottom.

The foregoing is a summary of a February 2007 article of Auto on Info.

Disclosure      Site manager is currently a very small shareholder of Ford Motor Company (2010-04-27). I am not, and have not been, a shareholder of any other motor vehicle manufacturer.

A PDF file of this page is available for downloading.

Note      Although this site was created using software by Microsoft, you may encounter difficulty in downloading a PDF file from this page using Internet Explorer, and some visual elements will be some spacially distorted. However, with Mozilla Firefox, there should be no difficulty, and the download should be speedy.

AutoOnInfo.net: The auto-quality website with the Open Directory Cool Site Award.

 

Additional Resources

Detailed information on auto reliability and car, truck, brand, and manufacturer quality, as well as changes in U.S. car and light vehicle market shares, are given in the car guides below. These are available as Kindle ebooks and may be purchased for a small fee on Amazon.com. Links to the Amazon pages offering the books are provided.

Icon for AutoOnInfo.net’s Car Quality Series, Volume 3: Car Guide and Shopping Companion: The 2012 Reliability GPAs and Grades of the 6-to-10-Year-Old Cars and Trucks from Model Years 2002 to 2005

AutoOnInfo.net’s Car Quality Series, Volume 3: Car Guide and Shopping Companion: The 2012 Reliability GPAs and Grades of the 6-to-10-Year-Old Cars and Trucks from Model Years 2002 to 2005

Volume 3 of AutoOnInfo.net’s Car Quality Series offers quality ratings on car and truck models, brands, and manufacturers using Auto Reliability Grade Point Averages (GPAs) and Grades. With these measures of performance, this e-guide brings to the aid of auto consumers a convenient, anywhere, anytime source of automobile information on enduring reliability. As a further aid, this book provides graphs depicting both automobile brand and manufacturer spectral signatures and density functions.

Ratings and rankings of vehicle models, brands, and manufacturers are for North American model years 2002 to 2005 when the cars and trucks were between the ages of 6 and 10 years old. Used car buyers may use the Reliability GPAs and Grades as a valuable shopping tool for earlier and later model years as well. New car buyers looking for models and lines that have withstood the test of time may use the GPAs and grades as a guide for what runs well over a multi-year time span. Motor vehicles graded and ranked include small cars, family cars, upscale cars, luxury cars, sport cars, small SUVs, midsize SUVs, large SUVs, minivans, and pickup trucks. For each of these body styles, the best and the worst are listed in separate chapters.

Icon for AutoOnInfo.net’s Car Quality Series Volume 2: Brand Quality for Model Years 1985 to 2006 and Effect on Brand Market Shares from 1985 to 2009

AutoOnInfo.net's Car Quality Series, Volume 2: Brand Quality for Model Years 1985 to 2006 and Effect on Brand Market Shares from 1985 to 2009

This volume of AutoOnInfo.net’s car guide series offers consumers and researchers an historical summary of the reliability and durability of car and truck brands and examines how these brands have fared in their U.S. market shares. It uses 6-year-old model entries in Consumer Reports’ Used Car to Avoid – also termed Vehicles to Avoid and Worst Cars, Year by Year – and CR’s reliability charts to ascribe quality grades to automobile brands for model-year groups 1985 to 1989, 1990 to 1994, 1995 to 1999, 2000 to 2004, 2005 to 2006, and 1985 to 2006. In addition to ascribing quality grades to each brand, it provides a chart that plots the number of the brand’s 6-year-old model entries in CR’s vehicles to avoid. To examine the effect that a brand’s reliability and durability has had on sales, two or more charts depicting the brand’s U.S. market shares for calendar years 1985 to 2009 are given. These grades and charts and the author’s comments impart an historical perspective that sheds light on the present condition of surviving vehicle lines and their future prospects, individual and institutional shortcomings, and what effect these may have on the U.S.

Icon for AutoOnInfo.net’s Car Guide and Shopping Companion: The 2009 Reliability GPAs and Grades of the 6-to-10-Year-Old Cars and Trucks from Model Years 1999 to 2002

AutoOnInfo.net’s Car Guide and Shopping Companion: The 2009 Reliability GPAs and Grades of the 6-to-10-Year-Old Cars and Trucks from Model Years 1999 to 2002

AutoOnInfo.net’s Car Guide offers quality ratings on car models, brands, and manufacturers using Auto Reliability Grade Point Averages (GPAs) and Grades. With this guide, GPAs and grades, familiar by common-place use in educational settings, are brought to the aid of car consumers seeking a convenient, any-where, any-time source of automobile information on enduring reliability. Car models rated are from North American model years 1999 to 2002 when the cars were between the ages of 6 and 10 years old. Used car buyers may use the Reliability GPAs and grades as a valuable shopping tool for earlier and later model years as well. New car buyers looking for models and lines that have withstood the test of time may use the GPAs and grades as a guide for what runs well over a multi-year time span. Motor vehicles graded and ranked include convertibles, coupes, sedans, wagons, hatchbacks, minivans, SUVs, and pickup trucks.

Also visit www.CarsOnInfo.net and www.CarQualityInfo.net for more car and truck quality tables, charts, graphs, and information.